ROSS FROM FRIENDS OFFICIAL MERCHANDISE

FAQ

What Shipping Methods Are Available?

We currently ship worldwide using Royal Mail. UK customers will receive a First Class service and international customers will enjoy quick and reliable delivery that is fully tracked and/or signed for most countries.


Do You Ship Worldwide?

Yes, we do. We ship products worldwide. Worldwide shipping is reliable, fast and priced as low as possible. If you have any trouble selecting your destination please don’t hesitate to get in touch.


How Long Will It Take To Get My Package?

UK shipping is 1st Class Signed for, and takes 1-7 days to reach you. We aim to ship everything within 1-5 days of your order. If you’re ordering internationally it can often depend on the postal services within your country. As a rough guideline, European customers should receive their goods in 7-10 days and Rest Of The World countries should receive in around 14 days or less. Please get in touch if you would like to know the progress of your package.


What Payment Methods Are Accepted?

At present we are accepting PayPal as the method of payment. If you don’t have a PayPal account don’t worry, you can pay using your card.


How Can I Return a Product?

Unfortunately we don’t accept returns right now. All sales are final.